Privacy Policy

PURPOSE OF USE

J&S International commits that all personal information collected and stored by J&S International Group is:

• Used for specific business purposes to assess customer or visitor’s personal interest in J&S International Group offered product & services.
• Used to better understand customer or visitor’s needs to design or improve J&S International’s products and services.
• To speed up customer’s preferred searches on J&S International’s websites
• Collected in compliance with federal laws and regulations by employing recommended security practices.
• To contact the customer/visitor about their own- and third-party projects and services that may be of interest to the customer/visitor.
• To generate or maintain records that is required in accordance with any agreements that J&S International has with government authorities in the United Kingdom from time to time, including sharing information for the purposes of maintaining public records and databases.
• To respond to any queries or expression of interest made by the customer/visitor.
• To manage the customer membership of J&S International’s loyalty programs used by J&S International.
• To tailor relevant content to the visitor. J&S International may partner with third parties to help display relevant advertising and to manage J&S International’s advertising across multiple channels including social media platforms.
• J&S International will only use customer’s personal data for the purposes for which J&S International collected it, unless J&S International reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.
• If J&S International needs to use your personal data for an unrelated purpose, you will be notified. J&S International will explain the legal basis which allows such usage. Please note that J&S International may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
• BASIS OF USE
• J&S International relies on the following legal basis for processing personal data in connection with the Websites and Mobile Applications:
• Where customers have consented for J&S International to do so. Customers can remove their consent at any time. This can be done by contacting [ ].
• Where J&S International is performing a contractual obligation in providing Websites and Mobile Applications.
• To fulfil any legal obligations that J&S International may have in the United Arab Emirates.
• Where J&S International needs to initiate or defend against any actions to claim rights or legal processing or related to judicial or security procedures.
• Where the processing is necessary to protect your interests.
• INFORMATION COLLECTION METHOD (COOKIES, GEO LOCATION, IP ADDRESS AND ITS USAGE)
• J&S International Group Websites and Mobile Applications collect certain information about your computing device, browsing actions and patterns e.g., by use of cookies, device ids, etc.
• Cookies – A cookie is an element of data or a small text file that a website can send to your browser, which may then store it on your system. J&S International uses cookies to coordinate the information on J&S International’s website as closely as possible to the preferences of you as a visitor (such as country and language choices). Further, cookies are used to personalize content and advertisements, to provide social media features and to analyse website traffic. J&S International also shares information about your use of J&S International’s site with J&S International’s social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.
• J&S INTERNATIONAL.COM COOKIES
• Below you can find out more about the purpose of each type of cookie that we use:
• Strictly Necessary cookies: Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
• Performance cookies: Performance cookies play a crucial role in comprehending user interactions with our website. By anonymously collecting and reporting data, they offer valuable insights into vital areas such as page load times, user visits, navigation patterns, and error messages. This tracking of user page visits is instrumental in generating comprehensive reports that enable us to optimize the website for enhanced performance.
• Functional cookies: Functional cookies are essential for the basic functioning of a website. They enable features like page navigation, access to secure areas, and remembering user preferences. Without these cookies, the website may not function properly.
• Marketing cookies: Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third-party advertisers. They assist J&S International in converting leads by tracking cookies through third-party platforms.
• The maximum retention period for tracked cookies is one year, meaning that J&S International do not retain cookies for longer than this duration.
• J&S International Group Websites and Mobile Applications may collect following information:
• Geo location data, site & pages visited, traffic data, logs and other communication data while using J&S International Group Websites and Mobile Applications.
• Information about your computer, IP address, operating system, and browser type.
• Web beacons may be used to count users visiting a web page or when an e-mail is opened etc.
• Flash cookies may collect and store information about user likings and navigation.
• Store information about your preferences, allowing us to customize our website according to your individual interests.
• J&S International stores information in the cookies, but this does not include financial information or sensitive categories of personal data.
• However, J&S International Group does not store any sensitive information such as customer information in the cookies. These cookies are used for the following purposes:
• To identify customer’s when they visit J&S International’s platforms and to help them navigate through the platforms.
• To help determine if they are logged into J&S International’s platforms.
• To store information about their preferences and to personalize J&S International’s platforms for them,
• To secure and protect your user account and J&S International’s platforms.
• J&S International’s third-party partners may use cookies and non-cookie-based technologies to help J&S International show customers advertising based upon their browsing activities and interests. J&S International will not share their personal data with any third party for marketing purposes unless they have consented to J&S International doing so.
• OPTIONS
• If you don’t wish to accept cookies from the J&S International website, you can: leave this website or configure preference by visiting the link given on our website to manage cookie settings (giving you the chance to decide whether to accept it) or to block all or certain categories of cookies. The browser can also delete previously stored cookies. Please see your browser’s help facility for information on setting how cookies are handled. Even if you have turned off the setting in your browser that allows the use of cookies, you can still visit most of the sections available at J&S International web site.
• You can at any time change or withdraw your consent by visiting the link given on our website to manage cookie settings.
• PROTECTION OF INFORMATION
• By employing stringent security measures in the collection of your personal information, all J&S International Group Online Forms are submitted to backend systems in a secured manner site through an encrypted session i.e., SSL channel, though J&S International do not guarantee security of your data outside J&S International perimeter.
• J&S International Group limits its employees’ access to your personal information to only those personnel who hold a business reason for having access to such information.
• Only authorised personal from the Organisation can access your information stored in the backend systems.
• J&S International Group also educates all their employees about the importance of confidentiality and customer privacy. In addition, individual usernames and passwords are used by approved J&S International Group personnel to access your personal information & maintains an audit trails to further safeguard the privacy of your personal information by identifying, who accessed or in any way modified your personal information.
• It is the customer’s responsibility to secure their Web Applications & J&S International Group Mobile App login ids & passwords.
• As per privacy protection and Information Security Policy, J&S International Group never requests its customers to disclose any personal information through e-mails.
• THIRD PARTY DISCLOSURE RESTRICTIONS
• J&S International has put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered or disclosed. J&S International takes all reasonable and necessary steps to ensure that any third-party J&S International disclose your data to adheres to strict data protection and security measures. J&S International enters into data protection agreements with these third parties to maintain the confidentiality and security of your personal information.
• J&S International has put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where J&S International is legally required to do so.
• J&S International do not provide customer’s personal information to other companies for the purpose of independent telemarketing or direct e-mail marketing of any non-financial products or services of those companies. J&S International upholds the utmost commitment to safeguarding customer data with the highest degree of confidentiality and security. J&S International’s stringent measures include robust encryption protocols that are intended to ensure the protection of personal data.
• Your Personal information may be shared with third Parties, which may include service providers, business partners or other entities that J&S International have a contractual relationship with, for the following purposes:
• Processing transactions: To facilitate payment processing and other transaction-related services.
• Service provision: To provide specific services or products to you, such as shipping companies for product delivery.
• Analytics and insights: To gain valuable insights and improve J&S International’s services through data analysis provided by trusted analytics partners.
• Marketing and promotions: To deliver relevant marketing communications or promotional offers from carefully selected partners.
• Legal obligations: for such purposes and to such persons as required to enable J&S International to fulfil its obligations under all applicable laws, orders, decrees, decisions, judicial requests and other binding instruments, such as reporting obligations and cooperation with law enforcement.
• If you have chosen to participate our products administered and developed by a third party with which J&S International has a relationship.
• With other businesses within J&S International, such as the J&S International customer experience team, which provides support services. including complaints handling, addressing concerns or enquiries, and to support with quality assurance.
• J&S International may use carefully selected third parties to perform services on J&S International’s behalf or to assist J&S International with the provision of services to you. For example, J&S International may engage third party agents, distribution partners cloud service providers, IT service providers and other third parties to support and facilitate property sales and bookings, property handover, security services, brand promotions, marketing, advertising, communications, to personalize and optimize the service, to analyse and enhance data (including data about users’ interactions with J&S International’s services), and to provide legal, accounting, insurance, audit and other professional services. While providing such services, these third parties may have access to your personal information.
• J&S International may collect and utilize your personal data for analytics, relevant messaging, improving your customer journey and experience. All information is secured and handled responsibly and protected in accordance with applicable laws and regulations.
• Subject to overriding legal obligations J&S International may be required to comply with (such as disclosing information to law enforcement authorities), J&S International enters into data protection agreements with these third parties to maintain the confidentiality and security of your personal information. J&S International requires all third parties to respect the security of your personal data and to treat it in accordance with the law. J&S International do not allow the third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with J&S International’s instructions.
• UAE DATA PROTECTION LAW
• The UAE Federal Government approved decree law no. 45 of 2021 on 27th November 2021 and it was published in the UAE Gazette to come into effect on 2nd January 2022. UAE Data protection law is applicable to J&S International and its group entities.
• EUROPEAN UNION DATA SUBJECT: YOUR RIGHTS
• The European Parliament adopted the European Union (EU) General Data Protection Regulation (GDPR) on 14 April 2016 & is effective from 25th May 2018. If you are accessing J&S International’s websites and / or mobile apps from the European Union, J&S International would like to highlight that J&S International is committed to full compliance to GDPR, which means that J&S International will only send key communications with your permission.
• Being a real estate company, J&S International maintains information on those who buy, lease, rent the flat, plots, retail shops. If you would like to see the information J&S International retains about you, please contact the customer experience team on 800 J&S INTERNATIONAL or internationally dial +971-2-8106400 on how to request this information.
• You have the right to ask J&S International not to process your personal data for marketing purposes. J&S International will usually inform you (before collecting your data) if J&S International intend to use your data for such purposes or if J&S International intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by not checking certain boxes on the forms J&S International uses to collect your data. You can also exercise the right at any time by contacting at J&S International Customer Management & update your email preferences.
• J&S International’s site may, from time to time, contain links to and from the websites of J&S International’s partner networks, advertisers, and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that J&S International do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
• EUROPEAN UNION DATA SUBJECT: ACCESSING AND CORRECTING YOUR INFORMATION. OPT-OUT
• Being a real estate company, J&S International maintains information on those who buy, lease, rent the flat, plots, retail shops. J&S International also sends promotional material promoting its new development projects, new retail malls, shops and outlets, schools, or other offerings. From time to time, J&S International collaborates with other leading developers and UAE Govt. departments to promote other programs that may be of interest to the public in general. J&S International will always obtain your prior “opt-in” before sending you marketing communications. If you are an EU citizen and at any time, you do not wish to receive marketing material, every marketing e-mail will include an opt-out link at the bottom, or you may notify J&S International in writing to J&S International Customer Management . However, this does not include opting-out of J&S International relationship or transactional notices. Be aware that if you possess a flat/unit(s), rented /leased a shop, plots etc. you may not opt-out of any J&S International relational or transactional notice.
• To opt-out of Interest-Based Ads, please disable cookies through your browser settings.
• You can review and change your personal information by sending an email at J&S International Customer Management to request access to, correct or delete any personal information that you have provided to us.
• J&S International may not accommodate a request to change information if J&S International believes the change would violate any UAE law or legal requirement or cause the information to be incorrect.
• YOUR DATA PROTECTION CHOICES
• You may request certain actions or preferences in relation to your personal data. These requests may include:
• access: to receive access and copies of your personal data.
• rectification: to amend any inaccurate personal data which we hold about you.
• erasure: to erase the personal data we hold about you (subject to our legal requirements).
• restriction of processing: to restrict our processing of your personal data in certain circumstances.
• data portability: to provide you with your personal data in a structured, commonly used, and machine-readable format and have your personal data transmitted to another data controller in certain circumstances and where it is technically feasible.
• object: to object where J&S International processes your personal data for direct marketing purposes. You have the right to ask J&S International not to process your personal data for marketing purposes. J&S International will inform you (before collecting your data) if J&S International intends to use your data for such purposes or if J&S International intends to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by not checking certain boxes on the forms J&S International uses to collect your data. J&S International will always obtain your prior “opt-in” before sending you direct marketing communications. There are Opt-out links to “unsubscribe” or “opt-out” of receiving marketing communications on each marketing communication we send to you, or you are sent by a third party. Alternatively, you can contact at J&S International Customer Management ( ) and update your email preferences.
• J&S International’s site may, from time to time, contain links to and from the websites of J&S International’s partners (which may include government partners), advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies that will apply and are not subject to this privacy policy. J&S International does not accept any responsibility or liability for how these third parties use your personal information. Please check the relevant policies before you submit any personal data to these websites.
• J&S International may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. J&S International may also contact you to ask you for further information in relation to your request to speed up our response.
• RETENTION AND ANONIMIZATION OF YOUR PERSONAL INFORMATION
• J&S International will retain your personal data for the duration required to fulfil the purposes outlined in this Privacy Policy, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements.
• To determine the appropriate retention period for personal data, J&S International considers the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which J&S International processes your personal data and whether J&S International can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting, or other requirements.
• In some circumstances J&S International will anonymize your personal data (so that it can no longer be associated with you) for analytics, market research and business development purposes, in which case J&S International may use this anonymized information indefinitely without further notice to you.
• POLICY CHANGES
• J&S International Group reserves the right in its discretion to change without warning or notice any information or material contained on the J&S International Group Websites & Mobile Applications related Policies and its Terms and Conditions, under which the J&S International Group services are used & offered. You are responsible for periodically visiting J&S International Group Websites and this privacy policy to check for any policy changes. J&S International regularly reviews the privacy policy and may change this policy at any time. This version was last updated as the per the version history shown at the beginning of this document.
• CONTACT INFORMATION
• It is important that the personal data J&S International holds about you is accurate and current. Please keep J&S International informed if your personal data changes during your relationship with J&S International.
• If you have any questions in relation to this policy, you may contact at J&S International data governance team ( ). If you have any complaints or concerns about J&S International’s use of your personal data, you may be able to contact an appropriate supervisory authority. However, J&S International would appreciate the ability to speak with you before doing so and may be able to address your concerns.